Privacy Policy
Last updated: October 22, 2026
This notice explains how Steepix™ handles personal information when you visit steepix.com, place an order, create an account, or contact customer service. It is intended to describe the information needed to operate the store; it does not claim use of any particular advertising or analytics service.
Who is responsible
Steepix™ is operated by Beijing Jinguo Yaoyang Technology Co., Ltd. You can contact us at service@steepix.com or +86 158-1141-1055 with privacy questions or requests.
Information you provide
Depending on how you use the store, information may include your name, email address, telephone number, billing and delivery address, order details, account information, and messages or files you send to customer service.
Information needed to run the store
When you browse or use checkout, the store and its service providers may process technical and usage information such as device or browser details, network identifiers, page interactions, and cookie or session data. Payment details needed to authorize a transaction are handled through the checkout and payment services presented for that order. Do not email full card numbers, security codes, or account passwords.
How information is used
- To confirm, process, pack, ship, and support orders.
- To respond to product questions, delivery concerns, return requests, and payment inquiries.
- To maintain accounts, checkout, site operation, and basic security.
- To meet legal, tax, accounting, and dispute-handling obligations where applicable.
- To communicate store updates or marketing only where permitted and, when required, where you have chosen to receive them.
When information is shared
Information may be shared only as needed with Shopify and service providers that help operate checkout, process payments, deliver orders, provide customer support, maintain the website, or meet legal obligations. These providers use information in connection with the services they perform. We do not sell personal information as a standalone customer list.
Cookies and browser controls
Cookies or similar browser storage may be used to support essential store functions such as cart continuity, checkout, preferences, and security. You can review cookie controls available in your browser and any consent controls presented on the site. Disabling some cookies may affect store functions.
Retention and protection
We keep information for as long as reasonably necessary to complete the purposes described here, maintain transaction records, resolve customer issues, and comply with applicable obligations. Retention depends on the type of record and relevant requirements; we do not publish a single fixed period for all information. We use reasonable administrative and technical practices to manage information, but no internet transmission or storage method can be guaranteed to be completely risk-free.
Your choices and requests
Depending on your location and applicable law, you may request access to, correction of, or deletion of personal information, or object to certain processing. Email service@steepix.com and describe your request. We may need to verify your identity and may retain information where the law or a legitimate transaction-related need requires it.
Marketing messages
If you choose to receive promotional messages, you may opt out using the instructions in the message or by contacting us. Order and service communications may still be sent when needed to complete a transaction or respond to a request.
Children
The store is intended for general shopping and is not designed to collect personal information directly from children. A parent or guardian who believes a child has submitted information may contact us to request review.
Policy updates
We may revise this notice as store practices or applicable requirements change. The “Last updated” date above indicates when this version was posted.
Store operator: Steepix™ is operated by Beijing Jinguo Yaoyang Technology Co., Ltd.
Legal representative: Cao Yanming
Business and return address: Room 205, 2nd Floor, No. 2 Fuqiang Road, Daxing District, Beijing (Cluster Registration)
Email: service@steepix.com
Telephone: +86 158-1141-1055
Customer service: 8:00 AM–10:00 PM daily
Website: steepix.com