Contact Steepix™

For questions about a product, order, delivery, return, payment, or privacy request, contact our customer service team. For faster help with an existing order, include the order number and a short description of what you need.

Customer service

Email: service@steepix.com
Telephone: +86 158-1141-1055
Service hours: 8:00 AM–10:00 PM daily

Company details

Brand: Steepix™
Operating company: Beijing Jinguo Yaoyang Technology Co., Ltd.
Legal representative: Cao Yanming
Business address: Room 205, 2nd Floor, No. 2 Fuqiang Road, Daxing District, Beijing (Cluster Registration)
Website: steepix.com

Returns by mail

Please contact customer service and receive instructions before sending a return. The confirmed company address for approved returns is:

Beijing Jinguo Yaoyang Technology Co., Ltd.
Returns Department
Room 205, 2nd Floor, No. 2 Fuqiang Road, Daxing District, Beijing (Cluster Registration)

Do not include payment card numbers, security codes, or account passwords in email messages.

Store operator: Steepix™ is operated by Beijing Jinguo Yaoyang Technology Co., Ltd.

Legal representative: Cao Yanming
Business and return address: Room 205, 2nd Floor, No. 2 Fuqiang Road, Daxing District, Beijing (Cluster Registration)
Email: service@steepix.com
Telephone: +86 158-1141-1055
Customer service: 8:00 AM–10:00 PM daily
Website: steepix.com